Driving Operational Performance
Completed by Todd Feldman
April 23, 2026
11 hours (approximately)
Todd Feldman's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Process Optimization
- Category: Resource Utilization
- Category: Operational Efficiency
- Category: Business Process Management
- Category: Process Analysis
- Category: Capacity Planning
- Category: Business Operations
- Category: Performance Measurement
- Category: Process Management
- Category: Operations
- Category: Customer experience improvement
- Category: Customer Retention
