Driving Operational Performance
Completed by Todd Feldman
April 23, 2026
11 hours (approximately)
Todd Feldman's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Business Process Management
- Category: Operational Excellence
- Category: Performance Measurement
- Category: Resource Utilization
- Category: Operational Efficiency
- Category: Business Operations
- Category: Key Performance Indicators (KPIs)
- Category: Return On Investment
- Category: Capacity Planning
- Category: Operational Analysis
- Category: Customer experience improvement
- Category: Customer Retention
