Introduction to Customer Service
Completed by Ariana Isabela Pena Pena
July 25, 2025
18 hours (approximately)
Ariana Isabela Pena Pena's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Sales
- Category: Positivity
- Category: Customer Support
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Conflict Management
- Category: Communication
- Category: Root Cause Analysis
