Introduction to Customer Service
Completed by Ariana Isabela Pena Pena
July 25, 2025
18 hours (approximately)
Ariana Isabela Pena Pena's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Call Center Experience
- Category: Active Listening
- Category: Greeting Customers
- Category: Retail Sales
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication

