Introduction to Customer Service
Completed by Ariana Isabela Pena Pena
July 25, 2025
18 hours (approximately)
Ariana Isabela Pena Pena's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Positivity
- Category: Empathy
- Category: Retail Store Operations
- Category: Transaction Processing
- Category: Problem Solving
- Category: Customer Support
- Category: Retail Sales
- Category: Ability To Meet Deadlines
- Category: Non-Verbal Communication
