Introduction to Customer Service
Completed by Ariana Isabela Pena Pena
July 25, 2025
18 hours (approximately)
Ariana Isabela Pena Pena's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Conflict Management
- Category: Call Center Experience
- Category: Positivity
- Category: Retail Store Operations
- Category: Customer Complaint Resolution
- Category: Active Listening
- Category: Customer Service
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
