Customer Service Fundamentals
Completed by LANGTIAN FENG
April 4, 2019
14 hours (approximately)
LANGTIAN FENG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
