What you will learn

• Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

• Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

• Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

• List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems