Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Thuto Wesley Sephai
September 15, 2025
10 hours (approximately)
Thuto Wesley Sephai's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Customer Retention
- Category: Value Propositions
- Category: Customer Relationship Management
- Category: Cost Accounting
- Category: Strategic Marketing
- Category: Customer Advocacy
- Category: Customer Analysis
- Category: Customer Engagement
- Category: Consumer Behaviour
- Category: Culture Transformation
- Category: Innovation
- Category: Organizational Change
