GenAI for Executives & Business Leaders: An Introduction
Completed by Sabbir Ahmed Customer Experience & Service Marketing
August 16, 2026
3 hours (approximately)
Sabbir Ahmed Customer Experience & Service Marketing's account is verified. Coursera certifies their successful completion of GenAI for Executives & Business Leaders: An Introduction
What you will learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service and application modernization
Skills you will gain
- Category: Customer Service
- Category: AI literacy
- Category: AI Enablement
- Category: Artificial Intelligence
- Category: Governance
- Category: Customer experience improvement
- Category: Generative AI
- Category: Responsible AI
