Customer Service Fundamentals
Completed by Luis Carlos Vargas Rosales
November 26, 2021
14 hours (approximately)
Luis Carlos Vargas Rosales's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
