Introduction to Microsoft Dynamics 365
Completed by Sammy Golding
September 28, 2025
10 hours (approximately)
Sammy Golding's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Sales Process
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Order Management
- Category: Microsoft Teams
- Category: Scheduling
- Category: Prospecting and Qualification
- Category: Business Reporting
- Category: Sales Operations
- Category: Power BI
- Category: Customer Insights
- Category: Customer Service

