Mastering Active Listening in the Global Workplace
Completed by Eduardo PADILHA DE MELO SA
February 3, 2026
4 hours (approximately)
Eduardo PADILHA DE MELO SA's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Conflict Management
- Category: Collaboration
- Category: Virtual Teams
- Category: Intercultural Competence
- Category: Non-Verbal Communication
- Category: Team Collaboration
- Category: Communication Strategies
- Category: Active Listening
- Category: Interpersonal Communications
- Category: Communication
- Category: Digital Communications
- Category: Cultural Sensitivity
