Gerenciamento de Serviços de TI
Completed by Aloísio Nogueira da Silva
October 15, 2025
30 hours (approximately)
Aloísio Nogueira da Silva's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Service Management
- Category: Continuous Improvement Process
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Information Technology Infrastructure Library
- Category: Service Design
- Category: Governance
- Category: Supplier Management
- Category: Practice Management
- Category: DevOps
- Category: Innovation
