Gerenciamento de Serviços de TI
Completed by Aloísio Nogueira da Silva
October 15, 2025
30 hours (approximately)
Aloísio Nogueira da Silva's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Practice Management
- Category: DevOps
- Category: Service Management
- Category: Innovation
- Category: Information Technology Infrastructure Library
- Category: Customer experience improvement
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Service Design
- Category: Governance
- Category: Supplier Management
- Category: Continuous Improvement Process
