ITIL V4 Brief Overview of Management and Practices
Completed by SAAD EL ACHHAB
July 2, 2025
9 hours (approximately)
SAAD EL ACHHAB's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Security Management
- Category: IT Service Management
- Category: IT Management
- Category: Information Technology Architecture
- Category: IT Security Architecture
- Category: IT Infrastructure
- Category: Technical Services
- Category: Computing Platforms
- Category: Risk Management Framework
- Category: Service Management
- Category: Information Technology Infrastructure Library
- Category: Infrastructure Architecture
