Dialogflow CX: Enable IVR Features for your Voice Agent
Completed by Christian Zanders
November 28, 2024
1 hours (approximately)
Christian Zanders's account is verified. Coursera certifies their successful completion of Dialogflow CX: Enable IVR Features for your Voice Agent
What you will learn
Enable and configure IVR features
Add in NoMatch and NoInput handling scenarios to escalate to an Agent
Add in rich voice responses with SSML
Skills you will gain
- Category: Natural Language Processing
- Category: AI Integrations
- Category: Self Service Technologies
- Category: Development Testing
