Conflict Resolution Skills
Completed by Mariia Izbash
November 15, 2022
6 hours (approximately)
Mariia Izbash's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Discussion Facilitation
- Category: Mediation
- Category: Communication Strategies
- Category: Conflict Management
- Category: Negotiation
- Category: Cooperation
- Category: Leadership
- Category: Verbal Communication Skills
- Category: Interpersonal Communications
- Category: Problem Solving
- Category: Verbal Strategic Communication
- Category: Strategic Communication
