Data-Driven Community Management
Completed by Bianca Wyler
September 1, 2026
22 hours (approximately)
Bianca Wyler's account is verified. Coursera certifies their successful completion of Data-Driven Community Management
What you will learn
Track and interpret community metrics to evaluate engagement, growth, and retention
Use benchmarks, KPIs, and trends to inform community strategy and decisions
Analyze content performance and member feedback to optimize engagement approaches
Apply AI-supported analytics to personalize experiences and forecast community performance
Skills you will gain
- Category: Analytics
- Category: Content Strategy
- Category: Content Performance Analysis
- Category: Data Analysis
- Category: Driving engagement
- Category: Customer Retention
- Category: Trend Analysis
- Category: Benchmarking
- Category: AI Enablement
- Category: Strategic Decision-Making
- Category: Data Presentation
- Category: Performance Metric
