Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Helmy Wael Helmy Ismail
December 21, 2025
6 hours (approximately)
Helmy Wael Helmy Ismail's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Decision Making
- Category: Quality Management Systems
- Category: Continuous Improvement Process
- Category: Quality Assessment
- Category: Quality Improvement
- Category: Process Improvement
- Category: Organizational Change
- Category: Organizational Effectiveness
- Category: Quality Management
- Category: Operational Excellence
- Category: Customer experience improvement
- Category: Culture
