Gerenciamento de Serviços de TI
Completed by Ana Pereira
March 9, 2026
30 hours (approximately)
Ana Pereira's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Design
- Category: Supplier Management
- Category: Continuous Improvement Process
- Category: Governance
- Category: Information Technology Infrastructure Library
- Category: Customer experience improvement
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Practice Management
- Category: DevOps
- Category: Innovation
- Category: Service Management

