Salesforce Basics
Completed by ANDREW BRYAN MELCER
January 14, 2021
4 hours (approximately)
ANDREW BRYAN MELCER's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Process
- Category: Marketing Automation
- Category: Sales Development
- Category: Stakeholder Engagement
- Category: Customer Success Management
- Category: Security Management
- Category: Cloud-Based Integration
- Category: Marketing Management
- Category: Data Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: User Accounts
