Salesforce Basics
Completed by ANDREW BRYAN MELCER
January 14, 2021
4 hours (approximately)
ANDREW BRYAN MELCER's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Relationship Management
- Category: Security Management
- Category: Salesforce
- Category: Data Management
- Category: Marketing Automation
- Category: Sales Enablement
- Category: Business Reporting
- Category: Cloud-Based Integration
- Category: Customer Communications Management
- Category: Marketing Management
- Category: Sales Development
- Category: Customer Success Management
