Change Management for Google Workspace
Completed by Tuba Özkacar
November 23, 2025
5 hours (approximately)
Tuba Özkacar's account is verified. Coursera certifies their successful completion of Change Management for Google Workspace
What you will learn
Describe the change management methodology by defining the tasks performed in each of the key work streams over all phases of the customer journey.
Engage sponsors and recruit Google Guides to provide support during the project.
Identify cultural change challenges and address skills gaps.
Explain how to most effectively deliver communications about the project.
Skills you will gain
- Category: Customer Communications Management
- Category: Change Management
- Category: Communication Planning
- Category: Organizational Change
- Category: Stakeholder Engagement
- Category: Training Programs
- Category: Drive Engagement
- Category: Stakeholder Management
- Category: Stakeholder Communications
- Category: Employee Training
- Category: End User Training and Support
- Category: Google Workspace
