Social Listening
Completed by Serafina Valisa
September 20, 2025
1 hours (approximately)
Serafina Valisa's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Analytical Skills
- Category: Case Studies
- Category: Social Media Marketing
- Category: Digital Marketing Tools
- Category: Social Media Analytics
- Category: Web Presence
- Category: Social Media
- Category: Strategic Thinking
- Category: Customer Engagement
