GenAI for Sales Operations Specialists
Completed by Parag Agrawal
September 22, 2026
2 hours (approximately)
Parag Agrawal's account is verified. Coursera certifies their successful completion of GenAI for Sales Operations Specialists
What you will learn
Identify the capabilities of GenAI for sales operations relevant to core tasks.
Evaluate the results of AI for sales operations implementations in real-world scenarios.
Develop strategies for responsible GenAI integration while maintaining human oversight and accountability.
Skills you will gain
- Category: Sales Process
- Category: Sales Management
- Category: Strategic Decision-Making
- Category: Business
- Category: Forecasting
- Category: Business Strategies
- Category: Generative AI
- Category: Sales
- Category: Sales Operations
- Category: Customer Relationship Management
- Category: Generative AI Agents
- Category: AI literacy
