Customer Relationship Management with Case Study
Completed by Jennifer Thapa
March 24, 2026
6 hours (approximately)
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What you will learn
Analyze CRM strategies using PESTLE and SWOT.
Apply automation tools to enhance customer engagement.
Design CRM frameworks aligned with business goals.
Skills you will gain
- Category: Customer Insights
- Category: Customer Data Management
- Category: Spatial Data Analysis
- Category: Analysis
- Category: Customer Analysis
- Category: Business Process Automation
- Category: Business Strategy
- Category: Customer Relationship Management (CRM) Software
- Category: Auditing
- Category: Competitive Analysis
- Category: Customer Relationship Building
- Category: Customer experience improvement
