Critical Communication and Leadership Skills
Completed by Sanjay Ishwar Mahtani
May 8, 2026
7 hours (approximately)
Sanjay Ishwar Mahtani's account is verified. Coursera certifies their successful completion of Critical Communication and Leadership Skills
What you will learn
Explain key principles of active listening, relationship building, clear communication, and conflict management.
Apply active listening, relationship, and clear communication techniques in everyday team interactions.
Analyze communication gaps, relationship issues, and causes of workplace conflict.
Create a leadership plan using authentic practices aligned with personal values and organizational goals.
Skills you will gain
- Category: Team Management
- Category: Rapport Building
- Category: Cross-Functional Collaboration
- Category: Relationship Building
- Category: Active Listening
- Category: Leadership
- Category: Employee Relations
- Category: Empathy
- Category: Employee Engagement
- Category: Leadership Development
- Category: Interpersonal Communications
- Category: Concision
