Customer Service Fundamentals
Completed by Sharad - Bajracharya
February 10, 2022
14 hours (approximately)
Sharad - Bajracharya's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Critical Thinking and Problem Solving
- Category: Customer Support
- Category: Client Support
- Category: Empathy
- Category: Communication
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Service Level
- Category: Help Desk Support
- Category: Customer experience improvement
