Customer Service Fundamentals
Completed by Szymon Adamczyk
July 14, 2022
14 hours (approximately)
Szymon Adamczyk's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Process Management
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
