ITIL V4 Explanation of Service Value System & its Components
Completed by Maria Elvin
October 20, 2025
8 hours (approximately)
Maria Elvin's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Process Optimization
- Category: User Feedback
- Category: IT Management
- Category: Customer experience improvement
- Category: Governance
- Category: Customer Service
- Category: Service Improvement
- Category: Process Improvement and Optimization
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: IT Service Management
- Category: Service Management
