Building Smart Business Assistants with IBM Watson
Completed by Marta Fernández Gómez
May 11, 2025
1 hours (approximately)
Marta Fernández Gómez 's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: Application Deployment
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: Customer Service
- Category: IBM Cloud
- Category: Cloud Computing
- Category: AI Enablement
- Category: Generative AI Agents
- Category: Customer Inquiries
- Category: Customer Engagement
- Category: Model Deployment
