Mastering Customer Success
Completed by ATAD ATZMON
May 26, 2026
14 hours (approximately)
ATAD ATZMON's account is verified. Coursera certifies their successful completion of Mastering Customer Success
What you will learn
Develop strategies to increase customer retention and expansion
Understand the role of measurement in service delivery excellence
Enhance engagement models by analyzing customer behavior
Skills you will gain
- Category: Customer Success Management
- Category: Operational Excellence
- Category: Customer Engagement
- Category: Customer Service
- Category: Business Metrics
- Category: Customer Retention
- Category: Crisis Management
- Category: Customer Relationship Building
- Category: Account Strategy
- Category: Account Management
- Category: Performance Metric
- Category: Customer Data Management
