Practical AI and prompting for customer care professionals
Completed by Fouad Shams
July 14, 2026
10 hours (approximately)
Fouad Shams's account is verified. Coursera certifies their successful completion of Practical AI and prompting for customer care professionals
Skills you will gain
- Category: AI Personalization
- Category: Business Transformation
- Category: Generative AI
- Category: Innovation
- Category: AI Workflows
- Category: Artificial Intelligence
- Category: Large Language Modeling
- Category: Customer Service
- Category: ChatGPT
- Category: Ideation
- Category: Prompt Engineering
- Category: Customer experience improvement
