Mastering Active Listening in the Global Workplace
Completed by Al Amin Ishaq
February 15, 2026
4 hours (approximately)
Al Amin Ishaq's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Team Collaboration
- Category: Conflict Management
- Category: Collaboration
- Category: Virtual Teams
- Category: Adaptability
- Category: Intercultural Competence
- Category: Digital Communications
- Category: Cultural Diversity
- Category: Empathy
- Category: Active Listening
- Category: Cultural Sensitivity
- Category: Communication Strategies
