Introduction to Customer Service
Completed by Sabina Jafarova
April 26, 2024
18 hours (approximately)
Sabina Jafarova's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Time Management
- Category: De-escalation Techniques
- Category: Active Listening
- Category: Conflict Management
- Category: Ability To Meet Deadlines

