Roles and Responsibilities of a Sales Representative
Completed by Austin Cruz
February 26, 2026
19 hours (approximately)
Austin Cruz's account is verified. Coursera certifies their successful completion of Roles and Responsibilities of a Sales Representative
What you will learn
Structure of a sales department in an organization.
List the roles and responsibilities of a sales rep.
Qualifying new business and retaining existing business.
Visualize a day in the life of a sales rep.
Skills you will gain
- Category: New Business Development
- Category: Customer Retention
- Category: Customer Relationship Management (CRM) Software
- Category: Upselling
- Category: Cross Selling
- Category: Customer Engagement
- Category: Prioritization
- Category: Account Management
- Category: Sales Management
- Category: Sales
- Category: Sales Development
- Category: Prospecting and Qualification
