Introduction to Customer Service
Completed by Michael Garelli
June 21, 2024
18 hours (approximately)
Michael Garelli's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis

