GenAI for Executives & Business Leaders: An Introduction
Completed by Kevin Bilodeau
January 19, 2026
3 hours (approximately)
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What you will learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service and application modernization
Skills you will gain
- Category: Customer Service
- Category: AI Enablement
- Category: AI literacy
- Category: Business Ethics
- Category: Data Ethics
- Category: Risking
- Category: Business Leadership
- Category: Governance
- Category: AI Product Strategy
- Category: Customer experience improvement
- Category: Business Transformation
- Category: Artificial Intelligence
