Information Technology (IT) Fundamentals for Everyone
Completed by Michelle Norris
January 22, 2026
19 hours (approximately)
Michelle Norris's account is verified. Coursera certifies their successful completion of Information Technology (IT) Fundamentals for Everyone
What you will learn
Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software
Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows
Describe how to protect against security threats, address public browsing security concerns, and list password management best practices
List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems
Skills you will gain
- Category: Project Management
- Category: Package and Software Management
- Category: Hardware Troubleshooting
- Category: Cloud Computing Architecture
- Category: Information Technology
- Category: Network Troubleshooting
- Category: Help Desk Support
- Category: Cybersecurity
- Category: Computer Security Awareness Training
- Category: Technical Support and Services
- Category: Operating Systems
- Category: Database Software
