Assertiveness Skills
Completed by GRACE QING FEN TAN
October 28, 2025
2 hours (approximately)
GRACE QING FEN TAN's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Behavioral Management
- Category: Leadership Development
- Category: De-escalation Techniques
- Category: Empowerment
- Category: Tactfulness
- Category: Verbal Communication Skills
- Category: Assertiveness
- Category: Oral Expression
- Category: Leadership
- Category: Empathy
- Category: Workplace Bullying Intervention
- Category: Rapport Building
