Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] A group of salespeople discuss results showing a low churn rate for their company.

What Is Churn Rate?

Learn more about churn rate, why it’s important for digital marketers to know about it, and how to use it as part of an effective marketing strategy.

June 26, 2023

Article

[Featured image] A person in a wheelchair draws elements of a user journey map for a team of colleagues

Creating User Journey Maps: A Guide

User journey maps help you harness empathy to gain valuable insights about your customers and product.

June 26, 2023

Article

[Featured image] A cloud engineer searches for cloud certifications on their laptop.

5 Cloud Certifications to Start Your Cloud Career in 2026

With the acceleration in cloud technology adoption, knowledge of working with the cloud is a valuable asset for IT professionals. Several different cloud service providers offer certifications to expand your skills

June 26, 2023

Article

[Featured Image]: An AI engineer with short brown hair and wearing glasses and a gray sweatshirt, is sitting at their desk working on a laptop computer. There is another computer monitor on the desk.

What Is AIOps? Definition, Examples, and Use Cases

As businesses undergo a digital transformation, so too do IT operations. Learn more about how AI and machine learning helps IT professionals do their jobs.

June 26, 2023

Article