Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured image] A product manager in a black blazer discusses strategy with their team while pointing to a whiteboard with colored Post-it notes on it.

What Is Product Management? Process, Tools + Requirements

Walk through the product management process and learn about the product lifecycle management (PLM) and product management tools and requirements in this guide.

January 17, 2023

Article

[Featured image] A remote customer service agent is checking their tablet while at home.

Remote Customer Service Jobs: 2026 Guide

Learn how to get a remote customer service job, the required skills, experience, and qualifications, as well as how to search for one.

January 17, 2023

Article

[Featured Image]: A recruiter asks a social media manager interview questions on a virtual call.

10 Social Media Manager Interview Questions + How to Answer Them

Prepare for your upcoming interview by reviewing questions your potential employer may ask, building interview skills, and familiarizing yourself with current marketing trends.

January 17, 2023

Article