Computer Support Specialist

If you like helping people with technical issues, troubleshooting hardware and software, and providing customer support this role is for you.

A Computer Support Specialist provides technical assistance and resolves IT issues. They support hardware, software, and networks to ensure smooth operations, often working with Windows, Linux, and various troubleshooting tools.

Skills you’ll need: Technical Support, Customer Service, Problem Solving, Help Desk Support, Operating Systems, Information Technology Operations, Computer Hardware, Detail Oriented

$63,360 median salary195,570 jobs available¹

Recommended credentials

Microsoft IT Support Specialist Professional Certificate
Skills you'll gain: Computer Hardware, Microsoft Teams, Cloud Computing, Firewall, Network Protocols, Authorization (Computing), Computer Networking, General Networking, Network Architecture, Microsoft Power Automate/Flow, Data Storage, Security Controls, Problem Management, Data Warehousing, Generative Model Architectures, Computing Platforms, Hardening, Authentications, Cloud Services, Hardware Architecture
Rated 4.7 out of 5
(1,621 reviews)
Beginner · 3 months
View details
Introduction to Computers
Course 1 of 6
Introduction to Secure Networking
Course 2 of 6
Essential Aspects of Software, Hardware, and Data Backup
Course 3 of 6
Cybersecurity and Privacy
Course 4 of 6
The Microsoft 365 Ecosystem
Course 5 of 6
Technical Diagnostics and Troubleshooting Techniques
Course 6 of 6
Google IT Support Professional Certificate
Skills you'll gain: Ruby (Programming Language), TCP/IP, Git (Version Control System), Systems Administration, Chef (Configuration Management Tool), Package and Software Management, Network Security, General Networking, IT Automation, Version Control, Network Troubleshooting, IT Infrastructure, Computer Networking, Operating System Administration, Information Systems Security, IT Security Architecture, Desktop Support, Interviewing Skills, Network Administration, Web Presence
Rated 4.8 out of 5
(215,596 reviews)
Beginner · Earn degree credit
View details
Technical Support Fundamentals
Course 1 of 6
The Bits and Bytes of Computer Networking
Course 2 of 6
Operating Systems and You: Becoming a Power User
Course 3 of 6
System Administration and IT Infrastructure Services
Course 4 of 6
IT Security: Defense against the digital dark arts
Course 5 of 6
Accelerate Your Job Search with AI
Course 6 of 6

What brings you to Coursera today?

Start my career

Change my career

Grow in my current role

Explore topics outside of work

Success stories

Jesse P.

Google IT Support Professional Certificate

"I love that I finally stopped fighting my true calling and found myself in an IT role that I find deep personal satisfcation in."

Chukwuma E.

Google IT Support Professional Certificate

"I believe the certificate showed my then prospective employer proof of my skills and qualification especially coming from a global brand, Google."

Daniel A.

Google IT Support Professional Certficate

"I love my new job. I think one of the most validating things in the world is recognizing that you've helped someone."

Amie

Google IT Support Professional Certficate

"I worked in retail and needed to make a change. The certificate is really designed for you to go at your own pace. This is something that anybody can do."

Roles similar to Computer Support Specialist

View all roles

Business Intelligence Analyst
A Business Intelligence Analyst analyzes and visualizes data to support business decisions, using Tableau and Power BI to drive strategy.
Business Intelligence Analyst
description:
A Business Intelligence Analyst analyzes and visualizes data to support business decisions, using Tableau and Power BI to drive strategy.
If you like: interpreting data to support decision-making, creating dashboards and reports, identifying business trends.
This role has a $129,792 median salary ¹.
This role has approximately 81,040 jobs available ¹.
Credentials
Microsoft Power BI Data Analyst,
IBM Business Intelligence (BI) Analyst,
+ 4 more
Network / Systems Administrator
A Network Administrator manages IT infrastructure, ensuring reliable and secure operations through configuration, monitoring, and troubleshooting.
Network / Systems Administrator
description:
A Network Administrator manages IT infrastructure, ensuring reliable and secure operations through configuration, monitoring, and troubleshooting.
If you like: managing and configuring computer networks, ensuring network security, troubleshooting connectivity issues.
This role has a $95,104 median salary ¹.
This role has approximately 118,496 jobs available ¹.
Credentials
Google Cybersecurity,
IBM and ISC2 Cybersecurity Specialist,
Communications / Public Relations Specialist
A Public Relations Specialist manages an organization’s communication with the public and media. They create strategies to enhance the public image.
Communications / Public Relations Specialist
description:
A Public Relations Specialist manages an organization’s communication with the public and media. They create strategies to enhance the public image.
If you like: crafting public narratives, engaging with the media, managing a positive public image for your organization.
This role has a $67,968 median salary ¹.
This role has approximately 29,035 jobs available ¹.
Credentials
Communicating with Presence ,
Microsoft Public Relations and Communications Associate,
+ 2 more

View all roles

¹ Median salary, job opening, and degree data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (9/1/2025 - 9/1/2026)