Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Oral Expression, Communication, Storytelling, Motivational Skills, Constructive Feedback, Performing Arts, Concision, Drive Engagement, Communication Strategies, Target Audience, Writing, Non-Verbal Communication, Problem Solving, Composure, Instructional Design

Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Analysis, Business Valuation, Data Quality, Analytics, Data Analysis, Asset Management

Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication Strategies, Communication, Visualization (Computer Graphics), Non-Verbal Communication, Stress Management

Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership and Management, Leadership, Scheduling, Team Leadership, Emotional Intelligence, Communication

Skills you'll gain: Grant Writing, Public Speaking, Verbal Communication Skills, Critical Thinking, Communication, Writing, Persuasive Communication, Scientific Methods, Time Management

Skills you'll gain: Gmail, Prioritization, Productivity Software, Email Marketing, Strategic Prioritization, Organizational Skills, Communication

Skills you'll gain: Strategic Communication, Communication Planning, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Brand Strategy, Campaign Management, Integrated Marketing Communications, Earned Media, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Interpersonal Communications, Social Justice, Communication, Cultural Responsiveness, Stakeholder Engagement, Active Listening, Sustainability Reporting

Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking, Analytical Skills

Skills you'll gain: Crisis Management, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Public Affairs, Public Relations, Internal Communications, Stakeholder Management, Communication, Media Relations, Forecasting, Critical Thinking

Skills you'll gain: Medical Terminology, Neurology, General Medical Tests and Procedures, Pathology, Medical Records, Health Information Management and Medical Records, Anatomy, Biology