About this Course
4.8
10 ratings
2 reviews
Specialization
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100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 21 hours to complete

Suggested: 4 weeks of study, 3-5 hours/week...
Available languages

English

Subtitles: English
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 21 hours to complete

Suggested: 4 weeks of study, 3-5 hours/week...
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
1 hour to complete

Specialization Introduction - Communication for Engineers

...
Reading
3 videos (Total 8 min), 5 readings
Video3 videos
Meet the Professor - Dr. Beata Krupa1m
Introduction to Specialization4m
Reading5 readings
Course Icon Legend5m
Talking with Sam15m
Required Materials and Other Info5m
Personal Communication Plan - Specialization Level Activity - Introduction5m
Pre-Course Survey10m
Hours to complete
23 minutes to complete

Course Introduction - Interpersonal Communication for Engineering Leaders

...
Reading
1 video (Total 3 min), 4 readings
Reading4 readings
General Course Information5m
Discussion Forum Guidelines5m
Peer Review Guidelines5m
Accessibility and Accommodations Statement5m
Hours to complete
4 hours to complete

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. To bring out the best in people and to find the common ground where true communication takes place, you need to understand the things that influence the way people communicate, including culture, gender, and generation. When you understand these influences, you can avoid miscommunication and misunderstandings, and you can help everyone focus on what’s really important—the business....
Reading
6 videos (Total 36 min), 6 readings, 2 quizzes
Video6 videos
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35m
How Gender Influences Communication Styles, Habits, and Behaviors7m
How Generations Influence Communication Styles, Habits, and Behaviors5m
Reading6 readings
Think About It10m
Talking with Sam10m
Cultural Dimensions in Action10m
The Power of Talk: Who Gets Heard and Why30m
Talking with Sam10m
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15m
Quiz2 practice exercises
Context in Cultural Communication15m
Module 1 Quiz30m
Week
2
Hours to complete
6 hours to complete

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you value and what you promise; personal presence will help others see you the way you see yourself; and learning how to lead productive meetings will differentiate you as a leader who gets things done....
Reading
10 videos (Total 47 min), 7 readings, 3 quizzes
Video10 videos
Building and using your personal brand6m
Developing leadership presence, Part 12m
Developing leadership presence, Part 24m
Developing leadership presence, Part 34m
Set a Positive and Productive Tone4m
“Yes, and…”2m
Make Sure Everyone Gets Heard4m
Ask Insightful Questions7m
Manage Virtual Meetings8m
Reading7 readings
The Brand Called You20m
Your Body Language Shapes Who You Are40m
Think About It10m
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30m
Talking with Sam10m
A Conference Call in Real Life10m
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15m
Quiz2 practice exercises
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10m
Module 2 Quiz20m
Week
3
Hours to complete
7 hours to complete

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this module, you’ll learn how to handle disagreements and diverging opinions and how to use conflict to strengthen teams and organizations. ...
Reading
6 videos (Total 33 min), 6 readings, 3 quizzes
Video6 videos
What makes difficult conversations difficult?5m
Preparing for difficult conversations - start with yourself6m
In the Midst of a Difficult Situation8m
Practical Tools to Handle Difficult Situations3m
Listening6m
Reading6 readings
View: Crucial Confrontations | Cricket Buchler10m
Harvard Business Review Articless
Starling Systems Case Study30m
Listening Self Evaluation Quiz15m
Additional Articles30m
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15m
Quiz2 practice exercises
Starling Case Quiz15m
Module 3 Quiz16m
Week
4
Hours to complete
7 hours to complete

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis communication makes crisis management effective....
Reading
12 videos (Total 45 min), 4 readings, 3 quizzes
Video12 videos
What is Crisis?3m
Talking with Jeff - How to Prepare for a Crisis5m
Crisis Communication Plan4m
Talking with Jeff - Online Media and Crisis Communication7m
Talking with Jeff - How to React in a Crisis7m
The Key Rule: Communicate Early and Often2m
Talking with Jeff - Difference in Crisis Communication2m
How to Answer Media Questions3m
Talking with Jeff - Key Elements of Crisis Communication2m
Congratulations: Course Completed!49s
What Makes a Good Communicator?2m
Reading4 readings
View Good Responses to Crisis10m
Instructions for Writing Crisis Related Media Statement10m
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10m
End-Course Survey10m
Quiz1 practice exercise
Module 4 Quiz20m
4.8
2 ReviewsChevron Right

Top Reviews

By KANov 26th 2017

It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.

Instructors

Avatar

Gayle Moran

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
Avatar

Beata Krupa

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

About Rice University

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy....

About the Communication Skills for Engineers Specialization

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.