About this Course

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Approx. 22 hours to complete
English
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 22 hours to complete
English

Offered by

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Rice University

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Specialization Introduction - Communication for Engineers

1 hour to complete
3 videos (Total 8 min), 5 readings
3 videos
Meet the Professor - Dr. Beata Krupa1m
Introduction to Specialization4m
5 readings
Course Icon Legend5m
Talking with Sam15m
Required Materials and Other Info5m
Personal Communication Plan - Specialization Level Activity - Introduction5m
Pre-Course Survey10m
23 minutes to complete

Course Introduction - Interpersonal Communication for Engineering Leaders

23 minutes to complete
1 video (Total 3 min), 4 readings
4 readings
General Course Information5m
Discussion Forum Guidelines5m
Peer Review Guidelines5m
Accessibility and Accommodations Statement5m
4 hours to complete

Week 1: What Influences the Way People Communicate?

4 hours to complete
6 videos (Total 36 min), 6 readings, 2 quizzes
6 videos
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35m
How Gender Influences Communication Styles, Habits, and Behaviors7m
How Generations Influence Communication Styles, Habits, and Behaviors5m
6 readings
Think About It10m
Talking with Sam10m
Cultural Dimensions in Action10m
The Power of Talk: Who Gets Heard and Why30m
Talking with Sam10m
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15m
2 practice exercises
Context in Cultural Communication15m
Module 1 Quiz30m
Week
2

Week 2

5 hours to complete

Week 2: Communicating With Leadership Presence in the Workplace

5 hours to complete
10 videos (Total 47 min), 7 readings, 3 quizzes
10 videos
Building and using your personal brand6m
Developing leadership presence, Part 12m
Developing leadership presence, Part 24m
Developing leadership presence, Part 34m
Set a Positive and Productive Tone4m
“Yes, and…”2m
Make Sure Everyone Gets Heard4m
Ask Insightful Questions7m
Manage Virtual Meetings8m
7 readings
The Brand Called You20m
Your Body Language Shapes Who You Are40m
Think About It10m
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30m
Talking with Sam10m
A Conference Call in Real Life10m
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15m
2 practice exercises
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10m
Module 2 Quiz30m
Week
3

Week 3

7 hours to complete

Week 3: How to Handle Difficult Conversations

7 hours to complete
6 videos (Total 33 min), 6 readings, 3 quizzes
6 videos
What makes difficult conversations difficult?5m
Preparing for difficult conversations - start with yourself6m
In the Midst of a Difficult Situation8m
Practical Tools to Handle Difficult Situations3m
Listening6m
6 readings
View: Crucial Confrontations | Cricket Buchler10m
Harvard Business Review Articles1h
Starling Systems Case Study30m
Listening Self Evaluation Quiz15m
Additional Articles30m
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15m
2 practice exercises
Starling Case Quiz15m
Module 3 Quiz30m
Week
4

Week 4

5 hours to complete

Week 4: What to Say, and What Not to Say, in a Crisis Situation

5 hours to complete
12 videos (Total 45 min), 4 readings, 3 quizzes
12 videos
What is Crisis?3m
Talking with Jeff - How to Prepare for a Crisis5m
Crisis Communication Plan4m
Talking with Jeff - Online Media and Crisis Communication7m
Talking with Jeff - How to React in a Crisis7m
The Key Rule: Communicate Early and Often2m
Talking with Jeff - Difference in Crisis Communication2m
How to Answer Media Questions3m
Talking with Jeff - Key Elements of Crisis Communication2m
Congratulations: Course Completed!49s
What Makes a Good Communicator?2m
4 readings
View Good Responses to Crisis10m
Instructions for Writing Crisis Related Media Statement10m
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10m
End-Course Survey10m
1 practice exercise
Module 4 Quiz30m

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About the Communication Skills for Engineers Specialization

Communication Skills for Engineers

Frequently Asked Questions

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