About this Course

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Earn a Certificate upon completion

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Start instantly and learn at your own schedule.

Flexible deadlines

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Approx. 24 hours to complete

English

Subtitles: English

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 24 hours to complete

English

Subtitles: English

Offered by

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Rice University

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Specialization Introduction - Communication for Engineers

1 hour to complete
3 videos (Total 8 min), 5 readings
3 videos
Meet the Professor - Dr. Beata Krupa1m
Introduction to Specialization4m
5 readings
Course Icon Legend5m
Talking with Sam15m
Required Materials and Other Info5m
Personal Communication Plan - Specialization Level Activity - Introduction5m
Pre-Course Survey10m
23 minutes to complete

Course Introduction - Interpersonal Communication for Engineering Leaders

23 minutes to complete
1 video (Total 3 min), 4 readings
4 readings
General Course Information5m
Discussion Forum Guidelines5m
Peer Review Guidelines5m
Accessibility and Accommodations Statement5m
4 hours to complete

Week 1: What Influences the Way People Communicate?

4 hours to complete
6 videos (Total 36 min), 6 readings, 2 quizzes
6 videos
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27m
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35m
How Gender Influences Communication Styles, Habits, and Behaviors7m
How Generations Influence Communication Styles, Habits, and Behaviors5m
6 readings
Think About It10m
Talking with Sam10m
Cultural Dimensions in Action10m
The Power of Talk: Who Gets Heard and Why30m
Talking with Sam10m
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15m
2 practice exercises
Context in Cultural Communication15m
Module 1 Quiz30m
Week
2

Week 2

6 hours to complete

Week 2: Communicating With Leadership Presence in the Workplace

6 hours to complete
10 videos (Total 47 min), 7 readings, 3 quizzes
10 videos
Building and using your personal brand6m
Developing leadership presence, Part 12m
Developing leadership presence, Part 24m
Developing leadership presence, Part 34m
Set a Positive and Productive Tone4m
“Yes, and…”2m
Make Sure Everyone Gets Heard4m
Ask Insightful Questions7m
Manage Virtual Meetings8m
7 readings
The Brand Called You20m
Your Body Language Shapes Who You Are40m
Think About It10m
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30m
Talking with Sam10m
A Conference Call in Real Life10m
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15m
2 practice exercises
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10m
Module 2 Quiz20m
Week
3

Week 3

7 hours to complete

Week 3: How to Handle Difficult Conversations

7 hours to complete
6 videos (Total 33 min), 6 readings, 3 quizzes
6 videos
What makes difficult conversations difficult?5m
Preparing for difficult conversations - start with yourself6m
In the Midst of a Difficult Situation8m
Practical Tools to Handle Difficult Situations3m
Listening6m
6 readings
View: Crucial Confrontations | Cricket Buchler10m
Harvard Business Review Articles1h
Starling Systems Case Study30m
Listening Self Evaluation Quiz15m
Additional Articles30m
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15m
2 practice exercises
Starling Case Quiz15m
Module 3 Quiz16m
Week
4

Week 4

7 hours to complete

Week 4: What to Say, and What Not to Say, in a Crisis Situation

7 hours to complete
12 videos (Total 45 min), 4 readings, 3 quizzes
12 videos
What is Crisis?3m
Talking with Jeff - How to Prepare for a Crisis5m
Crisis Communication Plan4m
Talking with Jeff - Online Media and Crisis Communication7m
Talking with Jeff - How to React in a Crisis7m
The Key Rule: Communicate Early and Often2m
Talking with Jeff - Difference in Crisis Communication2m
How to Answer Media Questions3m
Talking with Jeff - Key Elements of Crisis Communication2m
Congratulations: Course Completed!49s
What Makes a Good Communicator?2m
4 readings
View Good Responses to Crisis10m
Instructions for Writing Crisis Related Media Statement10m
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10m
End-Course Survey10m
1 practice exercise
Module 4 Quiz20m

About the Communication Skills for Engineers Specialization

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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