Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review
Beginner · Guided Project · Less Than 2 Hours

Novartis
Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), 3D Modeling, Computer-Aided Design, Mechanical Design, Technical Design
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, Market Research, Financial Forecasting, Business Process Automation, Strategic Thinking, Market Analysis, Business Transformation, Generative AI, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, Prompt Engineering, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Accounting, Financial Reporting, Tax Management, Cash Flows, Technical Accounting, Balance Sheet, Equities, Generally Accepted Accounting Principles (GAAP), Financial Statements, International Financial Reporting Standards, Accounting, Income Statement, Benefits Administration, Compensation Management, Income Tax
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Professional Networking, Workforce Development, Negotiation, Professional Development, LinkedIn, Artificial Intelligence, Planning, Machine Learning, Compensation and Benefits, Data Science, Applicant Tracking Systems, Data Analysis, Recruitment, Events and Conferences, Data Architecture, Presentations, Needs Assessment
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Learning Strategies, Culture, Education Software and Technology, Special Education, Teaching, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Instructing, Curriculum Planning, Individualized Education Programs (IEP), English Language, Mathematics Education, Learning Management Systems, Computer Literacy
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Spring Framework, Hibernate (Java), Object-Relational Mapping, Transaction Processing, Databases, Java, Data Access, Restful API, Web Services, Middleware
Intermediate · Course · 1 - 4 Weeks