Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

EC-Council
Skills you'll gain: Network Security, Incident Response, Computer Security Incident Management, Cryptography, Penetration Testing, Vulnerability Management, Cybersecurity, Application Security, Security Information and Event Management (SIEM), Cyber Security Policies, Threat Detection, Network Monitoring, Cloud Security, Vulnerability Assessments, Malware Protection, Mobile Security, Identity and Access Management, Internet Of Things, Risk Analysis, Web Applications
Beginner · Professional Certificate · 3 - 6 Months

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Human Computer Interaction, Automation, User Interface (UI) Design, Robotic Process Automation, Excel Macros, Business Process Automation, Desktop Support
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Health Care Administration, Process Mapping, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Sales, Customer Insights, Sales Prospecting, Interviewing Skills, Outside Sales
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Sustainability Standards, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Business Leadership, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities, Environmental Policy, Economics
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Goal Setting, Mental Concentration, Self-Awareness, Empowerment, Resilience, Personal Development, Persistence, Stress Management, Planning, Self-Motivation, Emotional Intelligence, Adaptability, Personal Integrity, Growth Mindedness, Initiative and Leadership, Leadership Development, Personal Attributes, Productivity, Positivity, Time Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Data Synthesis, Analytical Skills, International Relations, Economic Development, Statistics, Economics, Market Opportunities, Data Analysis, Labor Compliance, Social Studies, Data Quality, Transportation Operations
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Ethics, Courage, Technical Management, Ethical Standards And Conduct, Decision Making, Engineering Management, Professionalism, Personal Integrity, Organizational Leadership, Ancient History, Human Development, Cultural Diversity, Business Leadership, Technology Strategies, Leadership, Anthropology, Social Sciences, Artificial Intelligence
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Technical Communication, Artificial Intelligence, Information Architecture, Data Compilation, Data Presentation, Generative AI
Beginner · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Energy and Utilities, Innovation, Environment, Sustainable Development, Climate Change Mitigation, Transportation, Supply Chain, and Logistics, Environmental Policy, Oil and Gas, Supply Chain Management, Sustainable Technologies, Electric Power Systems, Emerging Technologies
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Public Health, Health Policy, Social Determinants Of Health, Community Development, Sustainable Design, Gerontology, Climate Change Adaptation, Demography, Environmental Issue, Pollution Prevention
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Education and Training, Student Support and Services, Instructional Design, Communication Disorders, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks