• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Marketing Strategy for Engineers and Technologists

    Skills you'll gain: Value Propositions, Market Research, Social Media Marketing, Strategic Planning, Social Media Strategy, Search Engine Optimization, Competitive Analysis, Customer Relationship Management, Digital Media Strategy, Data-Driven Decision-Making, Consumer Behaviour, Web Analytics and SEO, Marketing Psychology, Operations Management, Technical Management, Business Communication, Digital Marketing, Branding, Google Ads, Forecasting

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Sustainable Textile Manufacturing

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping

    4.3
    Rating, 4.3 out of 5 stars
    ·
    39 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    AWS Pricing

    Skills you'll gain: Billing, Billing Systems, Cost Management, Amazon Web Services, Cost Control, Cloud Management, Cost Estimation, Public Cloud, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI: Labor and the Future of Work

    Skills you'll gain: Generative AI, Automation, Human Resources, Workforce Management, Artificial Intelligence, Workforce Planning, Socioeconomics, Data Ethics, Leadership and Management, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Everyone

    Skills you'll gain: Generative AI, AI Product Strategy, Responsible AI, Data Ethics, Artificial Intelligence, Prompt Engineering, Creative Problem-Solving, Machine Learning, Information Privacy, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tally Education and Distribution Services Private Limited

    Basics of Statutory Compliance and Taxation

    Skills you'll gain: Accounting Software, Accounting and Finance Software, Tax Returns, Data Import/Export, Tax Management, Tax, Tax Compliance, Bookkeeping, Billing & Invoicing, Ledgers (Accounting), Financial Accounting, Financial Reporting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    EV Evolution: Comprehensive Introduction to EVs

    Skills you'll gain: Sustainable Technologies, Basic Electrical Systems, Electric Power Systems, Sustainable Development, Electrical Engineering, Emerging Technologies, Energy and Utilities, Climate Change Mitigation, Environmental Science, Environment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    67 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for AIPMM Certified Product Manager (CPM)

    Skills you'll gain: Product Management, Product Lifecycle Management, Product Development, Go To Market Strategy, Agile Methodology, Market Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    53 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Metro Rail Systems and Construction

    Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Building Services Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Inspection, Structural Engineering, Construction, Architecture and Construction, Engineering Analysis, Simulation and Simulation Software, Contract Management, Construction Management, Quality Assurance, Laboratory Testing, Planning, Engineering Design Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Getting Started with Microsoft OneNote

    Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    37 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Transforming Education in an Interconnected World

    Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Teaching, Visionary, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Instructional Design, Collaboration, Leadership and Management, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    61 reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Genentech

    Data Science with Real World Data in Pharma

    Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…146147148…294

In summary, here are 10 of our most popular technical support courses

  • Marketing Strategy for Engineers and Technologists: University of Colorado Boulder
  • Sustainable Textile Manufacturing: Politecnico di Milano
  • AWS Pricing: LearnKartS
  • Generative AI: Labor and the Future of Work: University of Michigan
  • GenAI for Everyone: Coursera
  • Basics of Statutory Compliance and Taxation: Tally Education and Distribution Services Private Limited
  • EV Evolution: Comprehensive Introduction to EVs: Coursera
  • Practice Exam for AIPMM Certified Product Manager (CPM): SkillUp
  • Metro Rail Systems and Construction: L&T EduTech
  • Getting Started with Microsoft OneNote: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok