• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    M2M & IoT Interface Design & Protocols for Embedded Systems

    Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Training and Education

    Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    98 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    How to Develop an Account Strategy

    Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Using Educational Technology with English Learners

    Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Optimizing Your Workflow with GitHub Copilot and VS Code

    Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Microsoft Visual Studio, GitHub, Integrated Development Environments, Software Development Tools, Software Configuration Management, Software Documentation, Application Lifecycle Management, Program Development, Technical Documentation, Project Planning, Project Management, Debugging

    4.4
    Rating, 4.4 out of 5 stars
    ·
    39 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Techniques of Design-Oriented Analysis

    Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Engineering Analysis, Simulation and Simulation Software, Systems Analysis, Matlab, Technical Design

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Generative AI for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique

    Vers l'infiniment petit - Voyages de l'infiniment grand à l'infiniment petit

    Skills you'll gain: Experimentation, Physics, Engineering, Scientific, and Technical Instruments, Materials science, Laboratory Equipment, General Science and Research, Physical Science, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Hardware and Operating System Foundations III

    Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux, System Monitoring, System Support, Authorization (Computing), File Management, Network Security, Data Security

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    API Development and Architecture

    Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, CI/CD, Open Web Application Security Project (OWASP), Authorization (Computing), Application Frameworks, Performance Tuning, Application Lifecycle Management, Test Automation, Prometheus (Software), Grafana

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    UiPath

    Step into RPA

    Skills you'll gain: Robotic Process Automation, Web Scraping, Business Process Automation, Automation, Data Import/Export, Microsoft Excel, Workflow Management, User Interface (UI)

    4
    Rating, 4 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Gestión del análisis de datos

    Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    103 reviews

    Mixed · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…154155156…293

In summary, here are 10 of our most popular technical support courses

  • M2M & IoT Interface Design & Protocols for Embedded Systems: University of Colorado Boulder
  • Nursing Informatics Training and Education: University of Minnesota
  • How to Develop an Account Strategy: Coursera
  • Using Educational Technology with English Learners: Rice University
  • Optimizing Your Workflow with GitHub Copilot and VS Code: Microsoft
  • Techniques of Design-Oriented Analysis: University of Colorado Boulder
  • Generative AI for Advanced Collaboration in Teams and Outlook: Microsoft
  • Vers l'infiniment petit - Voyages de l'infiniment grand à l'infiniment petit: École Polytechnique
  • Hardware and Operating System Foundations III: Illinois Tech
  • API Development and Architecture: Edureka

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok