Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Microsoft Visual Studio, GitHub, Integrated Development Environments, Software Development Tools, Software Configuration Management, Software Documentation, Application Lifecycle Management, Program Development, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Engineering Analysis, Simulation and Simulation Software, Systems Analysis, Matlab, Technical Design
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word
Beginner · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Experimentation, Physics, Engineering, Scientific, and Technical Instruments, Materials science, Laboratory Equipment, General Science and Research, Physical Science, Research
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux, System Monitoring, System Support, Authorization (Computing), File Management, Network Security, Data Security
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, CI/CD, Open Web Application Security Project (OWASP), Authorization (Computing), Application Frameworks, Performance Tuning, Application Lifecycle Management, Test Automation, Prometheus (Software), Grafana
Intermediate · Specialization · 1 - 3 Months

UiPath
Skills you'll gain: Robotic Process Automation, Web Scraping, Business Process Automation, Automation, Data Import/Export, Microsoft Excel, Workflow Management, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication
Mixed · Course · 1 - 4 Weeks