Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), User Centered Design, User Experience Design, Data Presentation, Usability, Human Centered Design, User Research, Usability Testing, Quantitative Research, Design Elements And Principles
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Identity and Access Management, Dashboard, Management Reporting, Customer Support, Business Reporting, Technical Support, Scheduling, Data Integration, Auditing
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsible AI, Fraud detection, Financial Analysis, Risk Modeling, Financial Regulations, Lending and Underwriting
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Development, Case Studies, Community Development, Public Works, Sustainable Design, Environment and Resource Management, Building Codes, Cultural Diversity
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Electrical Substation, Control Systems, Electrical Systems, High Voltage, Electrical Equipment, Electric Power Systems, Low Voltage, Electrical Power, Electrical Safety, Basic Electrical Systems, Three-Phase, Wiring Diagram, Schematic Diagrams, Technical Standard, Construction
Intermediate · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Analysis, Data Visualization, Analytical Skills, Report Writing, Data Science, Data Management, Big Data, Statistical Analysis, Real Time Data, Research, Research Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Analytics, Data Quality, Root Cause Analysis
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, YAML, Network Architecture, Network Administration, Infrastructure as Code (IaC), General Networking, Automation, Technical Documentation, Configuration Management, JSON, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Accountability, Decision Making, Conflict Management, Business Ethics, Risk Management, Strategic Leadership, Culture Transformation, Engineering Management, Organizational Leadership, Empathy, Organizational Strategy, Technical Management, Leadership, Professional Development, Employee Engagement
Beginner · Course · 1 - 3 Months

American Council on Exercise
Skills you'll gain: Nutrition Education, Nutrition and Diet, Mental Health, Nutrition Counseling, Mindfulness, Exercise Science, Mental Concentration, Community Health, Preventative Care, Health Education, Health Promotion, Health Technology, Injury Prevention, Stress Management, Clinical Nutrition, Behavioral Health, Pharmacology, Geriatrics, Personal Development, Behavior Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours